The purpose of our online and social media pages and content is to connect our community to each other as well as provide a space for expressed shared experiences, genuine and relevant feedback, and serve as a place of positive engagement. While our online and social media pages are public and accessible, these sites are property of and managed by Matchwood Brewing Company. We reserve the right to deem behavior, language or interactions inappropriate and may remove, block or report them, if necessary.
We believe deeply in face-to-face communication and transparency. We strive to make it easy for people to reach out directly, should the need arise. If you seek to have a conversation with management at Matchwood Brewing Company -- please email us at firstname.lastname@example.org. We strive to respond within 48 hours.
Our mission to is foster positive community change through the power of dialogue and laughter -- one delicious handcrafted beer at a time. The following values will guide how we monitor and manage our online and social media spaces and platforms.
Create a positive and safe experience for all. Together as a community, our health and growth will depend on a mutual respect for each other, adventure, challenge, hard work and a desire to make all who open our doors, pages and sites feel as though we are welcoming them into our own homes. That being said, people need to feel safe in order to build community. We seek to create a sense of camaraderie among our customers and followers and we ask you to look out for each other and us. We are committed to removing content that creates or encourages harm. Should an offender threaten the well-being of the connection point between fans/followers and/or our company, we hope those involved are willing and comfortable to bring problematic content or posts to our attention. Please direct message our team on the medium or send us an email at email@example.com. In addition, please see our problematic content section below for more specific parameters.
Connect our customers to each other to build and foster community. We are a community-driven, civically-minded company and believe in building strong relationships. In a world that is becoming increasingly disconnected, we seek to offer an oasis for personal connections – a space where people feel welcome, safe, cared for, appreciated and whose presence is a source of delight. We believe in the power of human connection and believe it is the foundation of our community. This space is intended to bring people together, not apart.
Empower our community to communicate about what matters to us. We strive to create and provide space to discuss, consider and engage in efforts that build community, improves our quality of life and encourages creativity and collaboration. We seek to leave our community better than we found it for generations to come.
Help our community discover quality, craft beer and food. We will use high-quality ingredients, innovative recipes, and provide exceptional service. We are dedicated to cleanliness and innovation.
Encourage investment in our community. We believe that the community of Sandpoint is our most important stakeholder. As such, when our brewery succeeds, we aim to give back to the community in gratitude for the success of our business.
Defining Problematic Content.
In an effort to set clear expectations around our community guidelines and company parameters, we may deem content to be problematic if it falls into one of the following categories:
Profane, defamatory, offensive or violent language
“Trolling”, or posting deliberately disruptive statements meant to hijack comment threads or throw discussions off-track
Attacks on specific groups or any comments meant to harass, threaten or abuse an individual
Hateful or discriminatory comments regarding race, ethnicity, religion, gender, disability, sexual orientation or political beliefs
Links or comments containing sexually explicit content material
Discussion of illegal activity
Spam, link baiting or files containing viruses that could damage the operation of other people’s computers or mobile devices
Acknowledgement of intent to stalk an individual or collect private information without disclosure
Commercial solicitations or promotion of a competitor
Violations of copyright or intellectual property rights
Content that relates to confidential or proprietary business information
Content determined to be inappropriate, in poor taste, or otherwise contrary to the purposes of the forum
Promoting competing products, services, or brands